Frequently Asked Questions

Right now we’re running a special offer until 25 December this year of $49 (usually $79). This will give you 6 months from the point-of-purchase to redeem Kiwi Welcome discounts and special offers whenever you choose to visit Queenstown, Wanaka and Central Otago.

You get 6 months to use as many Kiwi Welcome on-time-use offers as you can. The 6 months starts when you purchase.

You buy a membership online for $49 (usually $79). This gives you a membership account and access to exclusive discounts to use throughout the Queenstown-Lakes and Central Otago region for 6 months. 100% of Kiwi Welcome profits are then distributed to social and environmental causes across Queenstown, Wanaka, Cromwell and the surrounding areas. This means you (the visitor) get to explore your backyard and protect it at the same time. Aotearoa will thank you for it.

Kiwi Welcome is a social enterprise, which means a portion of the $49 (usually $79) Kiwi Welcome membership fee covers the operating costs of the business with 100% of profit then distributed to social and environmental causes across Queenstown, Wanaka, Cromwell and the surrounding areas. This money will go towards projects and causes that protect the natural environment and improve the general livability for both visitors and residents in the region.

At regular intervals throughout the year, Kiwi Welcome merchants will be selected at random to decide which community projects or initiatives will be funded. For more information on the kinds of projects and initiatives will be supported can be found on the ‘Merchants’ page and ‘Our Story’ page of our website. The draw takes place using third party, randomising technology, ensuring all merchants registered with Kiwi Welcome have an equal chance of being selected.

We’d love to have you on board, it’s free to register with no ongoing costs or commissions. You set the exclusive discount or special offer and we tell visitors about your business, then they go direct to you to redeem – that simple. To get more information on how to register and what it means for you and your business please visit our Contact page or email us hello@kiwiwelcome.co.nz

Yes. It’s free to register with Kiwi Welcome. No hidden fees. No commissions. Direct customers. The way it should be. Get in touch to find out more or to email the Kiwi Welcome team today at hello@kiwiwelcome.co.nz

A full list of Kiwi Welcome offers can be found on the Vouchers page of our website. Our members get a range of offers such as percentage discounts, value-added experiences and complimentary up-sell or cross-sell products. Each merchant has a specific set of terms and conditions associated with their offer, depending on the nature of their business, which can be found on the Vouchers page of our website.

Kiwi Welcome is available to anyone over the age of 18 who is planning a visit to the Queenstown-Lakes and Central Otago region. Whether you live 5km or 500km away, Kiwi Welcome memberships are designed for all to get more and give more with their holiday. Just make sure you check with the bill payer before purchasing.

Your Kiwi Welcome membership account is unique to you but they are best suited for those travelling solo, as a pair/couple or with their immediate family (parents + kids). Each offer with a participating business, has its own set of terms and conditions, meaning some offers may apply to extended family or friends. For details on what specific offers are available and their associated terms and conditions check out our Vouchers page to review before you buy and decide if Kiwi Welcome is right for you.

Once you’ve logged in to your Kiwi Welcome account and found the offer you want to redeem, click the button beneath the voucher that reads ‘Email me voucher’. A PDF of the Kiwi Welcome voucher will then be sent to your email inbox along with the instructions on how to redeem the offer directly with the participating business. Remember to check your spam/junk folder of your email inbox.